Terms of Service

Agreement to Terms

These Terms of Service ("Terms") constitute a binding agreement between you and Kei Concepts ("Company," "we," "us," "our"). By accessing our website, making reservations, placing orders, or dining at any Kei Concepts location in Orange County, California, you agree to be bound by these Terms. If you do not agree with any provision, please do not use our services.

License and Use of Website

We grant you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes only. You may not:

• Modify, copy, or distribute website content
• Use the website for commercial purposes or competitive advantage
• Attempt to gain unauthorized access to our systems
• Transmit viruses, malware, or harmful code through the website
• Harass, threaten, or abuse other users
• Scrape, crawl, or automate access to the website without permission
• Violate any applicable laws or regulations

We reserve the right to terminate access for violations of these Terms.

Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the exclusive property of Kei Concepts or its licensors. This includes:

• Brand names and logos (including all Kei Concepts brands)
• Website design and layout
• Photographs and menus
• Written content and articles

You may not reproduce, distribute, or transmit this content without written permission. Kei Concepts and all associated brand names are trademarks of Kei Concepts.

Restaurant Information Disclaimer

Information about our restaurants, menus, hours, and services on this website is provided for informational purposes only. We make reasonable efforts to keep information accurate and current, but:

• Hours of operation, holiday schedules, and special events may change without notice
• Menu items, ingredients, and pricing are subject to change
• Allergen information is provided in good faith but may not be complete or entirely accurate
• We do not warrant the accuracy of third-party platform information (Google, delivery apps, etc.)

Please contact the specific restaurant directly to confirm information before visiting or ordering.

Reservations and Ordering

General Terms

Reservations and orders are subject to acceptance by Kei Concepts. We reserve the right to decline, cancel, or modify reservations and orders at our sole discretion, including for:

• Capacity limitations
• Health and safety concerns
• Violation of these Terms
• Inappropriate conduct

Third-Party Platforms

Many of our restaurants accept reservations and orders through third-party platforms such as:

• Toast (reservations and ordering)
• OpenTable
• DoorDash, Uber Eats, Grubhub (delivery and takeout)
• Yelp

When using third-party platforms, your use is governed by both these Terms and the platform's terms of service. Kei Concepts is not responsible for:

• Errors or delays in order processing by third parties
• Payment processing issues
• Disputes with delivery or service providers
• Platform service interruptions

Cancellation Policy

Reservation and order cancellation policies are set by each restaurant and the platform through which the reservation or order was made. Please review cancellation terms before confirming.

Payment Terms

Payment for orders and reservations must be made in accordance with the payment methods accepted by each restaurant. By providing payment information, you represent that:

• You have the legal right to use the payment method
• All information provided is accurate and current
• You authorize the charge

Prices and fees are subject to change. Taxes and gratuity may be added as applicable.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KEI CONCEPTS SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, or consequential damages
• Loss of profit, revenue, data, or business opportunities
• Service interruptions, including website downtime or technical errors
• Third-party platform errors or service failures (DoorDash, Toast, OpenTable, etc.)
• Food quality, allergic reactions, or health-related claims

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER OR SERVICE.

Disclaimers

This website and services are provided "AS IS" without warranties of any kind. Kei Concepts disclaims all express and implied warranties, including:

• Merchantability, fitness for a particular purpose, or non-infringement
• Availability, reliability, or accessibility of the website
• Accuracy or completeness of information, menus, or pricing
• Safety of information transmitted through unsecured connections

Indemnification

You agree to indemnify and hold harmless Kei Concepts, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the website or services
• Violation of these Terms
• Violation of any law or third-party rights
• Content you provide or submit

Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. All disputes shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California. You consent to personal jurisdiction in these courts and waive any objections based on inconvenient forum.

Dispute Resolution

Before pursuing legal action, we encourage you to contact us to resolve disputes informally. Disputes not resolved within 30 days may be subject to binding arbitration or litigation as permitted by law.

Modifications to Terms

Kei Concepts may modify these Terms at any time. Changes are effective when posted on this page. Your continued use of the website or services constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically for updates.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if not possible, severed. The remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Kei Concepts regarding your use of the website and services. These Terms supersede all prior agreements, understandings, and communications.

Waiver

The failure of Kei Concepts to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative.

Contact Us

If you have questions about these Terms of Service or need to report a violation, please contact us: